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Privacy Policy

ExploreCanmore.ca understands the importance of protecting its users’ privacy and is committed to respect and protect the confidentiality of your records. The following Privacy Policy outlines the manner in which explorecanmore.ca (and its owner Tourism Canmore Kananaskis) collect, use, disclose and manage your personal information.

Identifying Purposes

Website use information
Similar to other commercial websites, explorecanmore.ca utilizes a standard technology called “cookies” (a piece of information that is automatically stored by your browser) and web server logs to collect information about how explorecanmore.ca is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent on the website and the websites visited just before and just after explorecanmore.ca. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

Purchasing/Reserving Tourism Services
When you reserve or purchase travel services through explorecanmore.ca, we collect and provide information about you to the appropriate hotel or service provider. This is necessary so that you can complete your Canmore destination plans.

Your Consent

explorecanmore.ca assumes that you consent to the collection, distribution and retention of your personal information insofar that this information is used to fulfill your Canmore destination plans or to access your reservation history. Upon using explorecanmore.ca services, you may withdraw your consent at anytime.

Limiting Collection

explorecanmore.ca only collects information that is relevant to the services or products you are purchasing or using. We do not collect information indiscriminately.

Limiting Use, Disclosure and Retention

Your personal information shall not be used or disclosed for purposes other than those for which it was collected, except with your consent or where required by law. We will retain your personal information only for as long as necessary for fulfilment of those purposes.

Accuracy

explorecanmore.ca is committed to keeping your personal information up-to-date and accurate. If you are concerned in any way about the accuracy of your personal information stored at explorecanmore.ca, we encourage you to contact us using the information provided below.

Security

This web site takes every precaution to protect our users’ information. When users submit sensitive information via the web site, your information is protected both online and off-line.

Individual Access

Upon request, explorecanmore.ca will make available any personal information we have collected about you and disclose how it has been used (please refer to section titled Identifying Purposes for information about when and why explorecanmore.ca collects personal information).

Challenging Compliance

Any complaints about the explorecanmore.ca Privacy Policy may be directed to us using the contact information below. All complaints will be taken seriously and dealt with in a timely manner.

Privacy Policy Contact Information

Tourism Canmore Kananaskis Office
Suite 201 – 802 8th Street
Canmore, Alberta, Canada
T1W 2B7

Mailing Address
Tourism Canmore Kananaskis
P.O. Box 8608
Canmore, Alberta
T1W 2V3

Travel Alberta Visitor Information Centre
2801 Bow Valley Trail
Canmore, Alberta, Canada
T1W 3A2

Phone
1-403-678-5277
1-855-678-1295 x 0